Open AccessClients' Perception about Self-Service in the Virtual Channels of a Banking Agency in the State of Tocantins
Author(s) -
Kleber Augusto Buss,
Rubia Caetano Cardoso,
Cláudia da Luz Carvelli,
Adonaldo Avelino de oliveira,
Maria das Graças Bastos de Sousa,
Rômulo Caldeira de Souza Maia,
Jussara Resende Costa Santos,
Alexandre Ribeiro Dias,
Victor De Oliveira,
Káttia Ferreira da Silva,
Claudeilda de Morais Luna,
Márllos Peres De Melo
Publication year - 2022
Publication title -
international journal of advanced engineering research and sciences
Language(s) - English
Resource type - Journals
ISSN - 2349-6495
DOI - 10.22161/ijaers.93.15
Subject(s) - agency (philosophy) , perception , business , self service , service (business) , state (computer science) , psychology , marketing , computer science , sociology , neuroscience , social science , algorithm