Open AccessTotal Quality Management: An Islamic Perspective
Author(s) -
Golam Mohiuddin,
Maolana Sharif Md. Abu Hanif
Publication year - 2021
Publication title -
journal of economics and technology research
Language(s) - English
Resource type - Journals
eISSN - 2690-3709
pISSN - 2690-3695
DOI - 10.22158/jetr.v2n2p1
Subject(s) - islam , total quality management , perspective (graphical) , quality (philosophy) , successor cardinal , quality management , sociology , quality management system , business , political science , engineering ethics , knowledge management , process management , public relations , management , epistemology , management science , computer science , philosophy , marketing , engineering , economics , theology , mathematics , service (business) , mathematical analysis , artificial intelligence
Quality management has occupied a vast space of the management literature in general and the quality management literature in particular. Academics as well as practitioners devoted much attention to the Total Quality Management (TQM) philosophy and its impact on business performance. It is found that the roots of TQM and its successor can be traced to more than 1400 years ago in the holy book Al-Qur’?n and the teachings of Prophet Mohammad, Peace and Blessings of All?hbe upon him. Many verses in the holy Qur’an stressed the impact of good deeds and doing the right things. Not only we will explain these principles, but we will give some business applications of these principles from an Islamic perspective. This paper is therefore structured as follows. First, we will offer some of the existing concept of the quality management paradigms, literature review and suggest definition to reflect our contribution from an Islamic perspective. Second we will discuss the dimensions of the philosophical under pinning of quality management from Islamic Perspective and then principles quality management from Islamic perspective and finally quality leadership for quality management.