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Pendekatan Holistik Transportasi Berbasis Aplikasi dalam Kerangka Hukum Perlindungan Konsumen
Author(s) -
Agus Suwandono
Publication year - 2019
Publication title -
jurnal mimbar hukum
Language(s) - English
Resource type - Journals
ISSN - 2443-0994
DOI - 10.22146/jmh.33848
Subject(s) - government (linguistics) , business , consumer protection , political science , advertising , commerce , philosophy , linguistics
Regulations of transportation based applications still get a rejection, while the government as the regulator may concern to provide protection for public transport providers and consumers. This research method is the juridical normative with descriptive analytical specifications. The results showed that the regulations of the transportation-based application should pay attention to the interests of consumers, businessperson and the government. In addition, there are no regulation abaut ojek online causes the absence of legal certainty to the existence of ojek online. Legal protection of the consumer transportation based applications in some aspects have fulfilled this aspect of consumer protection, by remaining attentive to the rights of other consumers. IntisariPengaturan transportasi berbasis aplikasi masih saja mendapatkan penolakan, sementara pemerintah selaku regulator berkepentingan untuk memberikan perlindungan bagi angkutan konvensional dan konsumen. Penelitian ini bersifat yuridis normatif dengan spesifikasi deskriftif analitis. Hasil penelitian menunjukkan bahwa pengaturan transportasi berbasis aplikasi harus memperhatikan kepentingan konsumen, pelaku usaha dan pemerintah. Selain itu, tidak diaturnya ojek online menyebabkan tidak adanya kepastian hukum terhadap keberadaan ojek online. Perlindungan hukum terhadap konsumen transportasi berbasis aplikasi dalam beberapa aspek telah memenuhi aspek perlindungan konsumen, dengan tetap memperhatikan hak-hak konsumen yang lainnya.

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