
Measuring Client Satisfaction With Digital Services: Validity and Reliability of a Short-Form Digital Tool
Author(s) -
Henrik Pedersen,
Audun Havnen,
Mariela Loreto Lara-Cabrera
Publication year - 2022
Publication title -
iproceedings
Language(s) - English
Resource type - Journals
ISSN - 2369-6893
DOI - 10.2196/41472
Subject(s) - cronbach's alpha , norwegian , mental health , telehealth , reliability (semiconductor) , patient satisfaction , psychology , medicine , telemedicine , health care , nursing , clinical psychology , psychometrics , psychiatry , linguistics , philosophy , power (physics) , physics , quantum mechanics , economics , economic growth