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CUSTOMER’S PERCEIVED E-SERVICE QUALITY: ROLE OF GENDER DIFFRENCES IN ONLINE SHOPPING
Author(s) -
Satish Chander Agarwal,
Narender Singh Bhati
Publication year - 2016
Publication title -
ictact journal on management studies
Language(s) - English
Resource type - Journals
eISSN - 2395-1664
pISSN - 2395-1656
DOI - 10.21917/ijms.2016.0044
Subject(s) - service quality , business , quality (philosophy) , marketing , service (business) , advertising , psychology , internet privacy , computer science , philosophy , epistemology