Open AccessEnterprise Risk Management Agile Canvas: A Framework for Risk Management on Public Administration
Author(s) -
Gustavo de Freitas Alves,
Mary Anne Fontenele Martins,
Regina Helena Pires de Brito,
Wildenildo Oliveira dos Santos
Publication year - 2020
Publication title -
revista do serviço público
Language(s) - English
Resource type - Journals
eISSN - 2357-8017
pISSN - 0034-9240
DOI - 10.21874/rsp.v71ic.4363
Subject(s) - sensemaking , agile software development , public sector , business , risk management , enterprise risk management , public relations , knowledge management , political science , computer science , finance , management , economics , law
Society benefits from public services and dealing with the relative risks, increases the quantity and quality of services delivered to citizens, improving the country's development and welfare. The focus of this article is to report ERM framework tailored to the public sector through a case study with qualitative and quantitative data, involving a specific situation of a contemporary phenomenon of ERM diffusion at Brazilian public organizations. The ERM Agile Canvas uses visual thinking, allowing the participants to quickly see the big picture and objectively plan the ERM treatment. Results allow the comparison of relationships between the sections uncovering the sensemaking and causality.