Open AccessEmotional Labour and Employee Performance Appraisal: The Missing Link in Some Hotels in South East Nigeria
Author(s) -
Igbojekwe,
A Igbojekwe Poly
Publication year - 2015
Publication title -
international journal of hospitality and tourism systems
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.123
H-Index - 2
ISSN - 0974-6250
DOI - 10.21863/ijhts/2015.8.2.016
Subject(s) - performance appraisal , emotional labor , human resources , training and development , human resource management , marketing , quality (philosophy) , hospitality industry , service quality , business , service (business) , likert scale , psychology , tourism , management , social psychology , economics , developmental psychology , philosophy , epistemology , political science , law
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