Open AccessRefining Electronic Hailing Service Quality on Customer Satisfaction and Impact on Electronic Word of Mouth
Author(s) -
Abdul Rahmat,
Abdul Hakim Abdul Razak,
Nurul Aqilah Mohd Yusak,
Khazizul Maulod Pahim
Publication year - 2022
Publication title -
environment-behaviour proceedings journal
Language(s) - English
Resource type - Journals
ISSN - 2398-4287
DOI - 10.21834/ebpj.v7isi8.3916
Subject(s) - customer satisfaction , service quality , license , word of mouth , population , service (business) , reliability (semiconductor) , psychology , advertising , business , engineering , marketing , computer science , sociology , demography , power (physics) , physics , quantum mechanics , operating system