Open AccessPengaruh Kualitas Pelayanan Angkutan Kota Terhadap Kepuasan dan Loyalitas Penumpang di Kota Kupang
Author(s) -
Oktovianus Edvict Semiun
Publication year - 2018
Publication title -
rekayasa sipil
Language(s) - Italian
Resource type - Journals
eISSN - 2502-6348
pISSN - 1978-5658
DOI - 10.21776/ub.rekayasasipil/2018.012.01.6
Subject(s) - loyalty , service quality , business , advertising , public transport , service (business) , loyalty business model , quality of service , business administration , marketing , transport engineering , engineering , telecommunications