Open AccessCASE-BASED REASONING UNTUK MENJAGA MUTU PELAYANAN PURNA JUAL OTOMOTIVE
Author(s) -
Mochammad Choiri,
Purnomo Budi Santoso
Publication year - 2015
Publication title -
journal of engineering and management in industrial system
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2477-6025
pISSN - 2338-3925
DOI - 10.21776/ub.jemis.2015.003.01.3
Subject(s) - service (business) , customer service , customer satisfaction , computer science , process (computing) , case based reasoning , marketing , operations research , operations management , business , artificial intelligence , engineering , operating system