Open AccessService Quality, Institutional Image and Satisfaction : Can Drivers Student Loyalty?
Author(s) -
Evelyn Wijaya,
Achmad Tavip Junaedi,
Agus Hocky
Publication year - 2021
Publication title -
apmba (asia pacific management and business application)
Language(s) - English
Resource type - Journals
eISSN - 2615-2010
pISSN - 2252-8997
DOI - 10.21776/ub.apmba.2021.009.03.7
Subject(s) - loyalty , respondent , service quality , government (linguistics) , customer satisfaction , path analysis (statistics) , marketing , quality (philosophy) , loyalty business model , service (business) , business , psychology , advertising , mathematics , political science , statistics , linguistics , philosophy , epistemology , law