Open Accesseffect of human capital, structural capital, relational capital and innovative behavior in organizational performance of PT. PLN (Persero) Company, Bekasi
Author(s) -
Ondy Tulus Pangidoan,
Lenny Christiwangsari
Publication year - 2022
Publication title -
linguistics and culture review
Language(s) - English
Resource type - Journals
ISSN - 2690-103X
DOI - 10.21744/lingcure.v6ns1.2153
Subject(s) - structural equation modeling , human capital , structural capital , organizational performance , business , capital (architecture) , intervening variable , relational capital , econometrics , economic capital , economics , marketing , mathematics , statistics , individual capital , population , sociology , demography , archaeology , history , economic growth
This study aimed to assess the effect of Human Capital, Structural Capital, Relational Capital, and Innovative Behavior in the organizational performance of PT. PLN (Persero) Company Bekasi. This study used a quantitative approach with a causal type of research. Variables used included Human Capital (X1), Structural Capital (X2), Relational Capital (X3), Innovative Behavior (Y1), and Organizational Performance (Y2). This study used a random sampling technique with stratification. The number of samples used was determined with the Slovin formula and a minimum sample of 123 populations at a margin of error of 5% obtained was 94. The data analysis methods in this study were Structural Equation Modeling (SEM) analysis with the Partial Least Square (PLS) alternative method. The research steps included designing a Measurement Model (Outer Model), designing a Structural Model (Inner Model), and designing Hypotheses. There are 7 accepted hypotheses, namely the direct effect of Human Capital on Innovative Behavior, the direct effect of Structural Capital on Innovative Behavior, the direct effect of Human Capital on Organizational Performance, the direct effect of Structural Capital on Organizational Performance, the direct effect of Innovative Behavior on Organizational Performance, the indirect effect of Human Capital on Organizational Performance through Innovative Behavior variable.