Open AccessWork effectiveness in relation with communication, workload, and work discipline
Author(s) -
Subangkit Meianto,
Achmad Bahiramsyah,
Endri Endri
Publication year - 2021
Publication title -
linguistics and culture review
Language(s) - English
Resource type - Journals
ISSN - 2690-103X
DOI - 10.21744/lingcure.v6ns1.1998
Subject(s) - workload , officer , likert scale , competence (human resources) , data collection , work (physics) , structural equation modeling , engineering , psychology , engineering management , management , computer science , sociology , political science , social psychology , law , mechanical engineering , developmental psychology , social science , machine learning , economics
This study aims to determine the effect of Aeronautical Communication Officer Competence, Workload, and Work Discipline on the Work Effectiveness of Apron Movement Service Personnel at Soekarno - Hatta International Airport Cengkareng. Data collection techniques were carried out by distributing questionnaires using a Likert measurement scale. This research was conducted on 68 respondents using a quantitative descriptive approach and hypothesis testing. The collected data was then analyzed using Structural Equation Modeling (SEM) analysis techniques through SmartPLS (Partial Least Square) software. The results of this study indicate that the Competence of Aeronautical Communication Officer, Workload and Work Discipline of Apron Movement Service Personnel have a positive and significant impact on the Work Effectiveness of Apron Movement Service Personnel at Soekarno - Hatta International Airport.