Open AccessA Study on the Influencing Factors of Customer Satisfaction and Reuse Intention: Focused on O2O Delivery Platform Consumers of China
Author(s) -
Yibo Zhang,
Linlin Zhang,
Hakyun Kim
Publication year - 2021
Publication title -
journal of advanced researches and reports
Language(s) - English
Resource type - Journals
ISSN - 2653-0058
DOI - 10.21742/jarr.2021.1.3.09
Subject(s) - customer satisfaction , business , service quality , reuse , marketing , quality (philosophy) , service delivery framework , product (mathematics) , service (business) , process management , engineering , waste management , philosophy , geometry , mathematics , epistemology
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