Open AccessThe Mediating Role of Transportation Practices during the COVID-19 Crisis in Thailand
Author(s) -
Wissawa Aunyawong,
Preecha Wararatchai,
Mohd Rizaimy Shaharudin,
Anchalee Hirunpat,
Sittiporn Rodpangwan
Publication year - 2021
Publication title -
the open transportation journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.293
H-Index - 9
eISSN - 2667-1212
pISSN - 1874-4478
DOI - 10.2174/1874447802115010170
Subject(s) - nonprobability sampling , structural equation modeling , mediation , business , service provider , supply chain , sustainability , contingency theory , confirmatory factor analysis , sample (material) , marketing , path analysis (statistics) , service (business) , supply chain management , process management , knowledge management , medicine , computer science , environmental health , ecology , population , chemistry , chromatography , machine learning , political science , law , biology
Objective: This study aimed to investigate the influence of organisational driving forces on transportation practices during the COVID-19 crisis and the effect on the sustainability supply chain performance of Thailand’s logistics service providers. Methods: The study used the explanatory-sequential mixed-method research design technique. The sample included 250 logistics service providers in Thailand. Purposive sampling was used to select the sample. A focus group discussion was conducted with three logistics experts and seven logistics service provider’s top executives, totalling ten key informants. The data gathered was analysed using structural equation modelling to perform a confirmatory factor analysis and path analysis. Results: The results found that organisational driving forces and transportation practices during the COVID-19 crisis have typically affected sustainability supply chain performance. In addition, the mediation effects of transportation practices during the COVID-19 crisis have unveiled partial mediation in the presence of a direct effect. The qualitative study was found to be consistent with the quantitative method findings from the logistics industry-specific contexts. Conclusion: Overall, the results provide support for the contention of the contingency theory. Thailand logistics service providers can use the results to plan the supply chain management works, outline the strategy of the organisation, and develop the business to be more competitive.