Open AccessElectrical service reliability: the customer perspective
Author(s) -
Michael Samsa,
K.A. Hub,
G.C. Krohm
Publication year - 1978
Publication title -
osti oai (u.s. department of energy office of scientific and technical information)
Language(s) - English
Resource type - Reports
DOI - 10.2172/6381785
Subject(s) - reliability (semiconductor) , customer retention , service (business) , customer advocacy , reliability engineering , computer science , business , electric utility , customer to customer , voice of the customer , service quality , process management , marketing , engineering , power (physics) , physics , electrical engineering , quantum mechanics
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