Open AccessConsumer Claims, on-line Dispute Resolution and Innovation in the Public Administration: A Case Study of the Consumidor.gov Platform in Brazil During 2014-2019
Author(s) -
Luciana Oliveira Militão,
Paulo Burnier da Silveira,
Andrea Juliet Celis León,
Liziane Paixão Silva Oliveira
Publication year - 2020
Publication title -
teoria e prática em administração
Language(s) - English
Resource type - Journals
ISSN - 2238-104X
DOI - 10.21714/2238-104x2020v10i2-51147
Subject(s) - dispute resolution , administration (probate law) , business , line (geometry) , alternative dispute resolution , marketing , advertising , political science , law , geometry , mathematics