Open AccessA service design perspective on examining the business process of customized services
Author(s) -
Yuhui Lu
Publication year - 2022
Publication title -
proceedings of drs
Language(s) - English
Resource type - Conference proceedings
ISSN - 2398-3132
DOI - 10.21606/drs.2022.621
Subject(s) - service (business) , process (computing) , digital transformation , process management , service design , computer science , business process , business model , perspective (graphical) , knowledge management , business , service provider , work in process , world wide web , marketing , artificial intelligence , operating system