
Applying design-led approaches to public sector innovation: A case study of New Zealand’s service innovation lab
Author(s) -
Jane Lehtinen
Publication year - 2022
Publication title -
proceedings of drs
Language(s) - English
Resource type - Conference proceedings
ISSN - 2398-3132
DOI - 10.21606/drs.2022.181
Subject(s) - public sector , context (archaeology) , service innovation , business , government (linguistics) , knowledge management , documentation , thematic analysis , public service , service (business) , service delivery framework , process management , public relations , marketing , qualitative research , computer science , political science , sociology , paleontology , social science , linguistics , philosophy , law , biology , programming language