Open AccessEvaluasi Layanan Teknologi Informasi ITIL Versi 3 Domain Service Desain pada Universitas Selamat Sri Kendal
Author(s) -
Didin Herlinudinkhaji
Publication year - 2019
Publication title -
walisongo journal of information technology
Language(s) - English
Resource type - Journals
eISSN - 2715-0143
pISSN - 2714-9048
DOI - 10.21580/wjit.2019.1.1.4005
Subject(s) - information technology infrastructure library , financial management for it services , service (business) , business , information technology , process management , computer science , knowledge management , engineering management , engineering , marketing , cloud computing , security information and event management , cloud computing security , operating system
Information technology is a necessity for companies and organizations. To ensure the continuity of information technology business processes, it is also very necessary that companies get added value for their use. ITIL v3 is a method used to designing, ensure value is met, provide quality services, and ensure that the parts run as desired. Service design is used to assist companies in designing infrastructure, architecture, service quality, policies, and documents IT. ITIL v3 domain service design in this study is also used as a basis for developing information technology usage policies.