Open AccessCRM AWARENESS AMONG MANAGERS AND EMPLOYEES IN FEDERATION OF BOSNIA AND HERZEGOVINA
Author(s) -
Tarik Muric
Publication year - 2017
Publication title -
inquiry/sarajevo journal of social sciences. inquiry
Language(s) - English
Resource type - Journals
eISSN - 2303-8713
pISSN - 2303-7105
DOI - 10.21533/isjss.v2i2.81
Subject(s) - marketing , likert scale , business , popularity , customer relationship management , sample (material) , descriptive statistics , stratified sampling , data collection , order (exchange) , customer satisfaction , psychology , statistics , social psychology , developmental psychology , chemistry , mathematics , finance , chromatography