Open AccessHubungan Media Customer Relationship Management Dengan Kepuasan Pelanggan pada Hotel Istana Nelayan
Author(s) -
Chandra Wibowo Widhianto,
Virgyne Livynia,
Diana Ramadhany
Publication year - 2003
Publication title -
journal the winners
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2541-2388
pISSN - 1412-1212
DOI - 10.21512/tw.v4i1.3800
Subject(s) - business , customer satisfaction , customer relationship management , order (exchange) , customer retention , customer advocacy , customer delight , service (business) , marketing , business administration , service quality , finance