Open AccessPerformance Measurement of Academic Information Systems using Performance Prism and ISO/IEC 25010
Author(s) -
Liulliyah Liulliyah,
Apol Pribadi Subriadi
Publication year - 2020
Publication title -
journal the winners
Language(s) - English
Resource type - Journals
eISSN - 2541-2388
pISSN - 1412-1212
DOI - 10.21512/tw.v21i2.6505
Subject(s) - measure (data warehouse) , performance measurement , computer science , prism , quality (philosophy) , information system , data mining , business , engineering , marketing , philosophy , physics , electrical engineering , epistemology , optics
The aim of the research was to measure system performance information in terms of system quality using the ISO/IEC 25010 model and involve stakeholders using the Performance Prism (PP) model. The research applied an action research approach where researchers developed performance measurement models and solved existing problems. The research produced 41 performance indicators, which were used to measure academic information system. The results in general academic information systems have a performance value of 5,522.