Open AccessPENGEMBANGAN MODEL PELATIHAN ONLINE BERBASIS WEB UNTUK KEUNGGULAN BERSAING PADA PT INTELLISYS TRIPRATAMA
Author(s) -
Thomas Ivantoro Prasetyo,
Gintoro Gintoro
Publication year - 2010
Publication title -
commit (communication and information technology) journal/commit journal
Language(s) - English
Resource type - Journals
eISSN - 2460-7010
pISSN - 1979-2484
DOI - 10.21512/commit.v4i2.544
Subject(s) - swot analysis , service (business) , competitive advantage , computer science , quality (philosophy) , process (computing) , competition (biology) , knowledge management , process management , engineering management , engineering , business , marketing , ecology , philosophy , epistemology , biology , operating system
In order to face competition, PT Intellisys, as the service provided in web-based online training, is trying to serve every customer from wherever and whenever in a good quality service. It started with the analysis of competitior’s condition using Porter’s five competitive forces analysis, internal condition using SWOT analysis, and internal componay process using Value Chain analysis to conclude a suitable IT strategy for the company. It is then continued with Work-Centered analysis to produce the increasing of business process then designing web-based online training system model in doing evaluation to show good accommodation and training service from Intellisys to customers that could bring the company competitive advantages. The research result is a model design from web-based online training system that is cheap and flexible, easier to get wherever and whenever, and also innovative and easier-to-learn material.Keywords: e-learning, competitive advantages, information technology, training service provider, SCROM