Open AccessCOMMUNICATION CRISIS IN THE NEW MEDIA ERA DURINGTHE PANDEMIC-19 IN INDONESIA
Author(s) -
Fahmi Saleh,
Ditta Sri Gustiny,
A Supradaka
Publication year - 2021
Publication title -
international journal of advanced research
Language(s) - English
Resource type - Journals
ISSN - 2320-5407
DOI - 10.21474/ijar01/13436
Subject(s) - crisis communication , pandemic , scope (computer science) , covid-19 , situational ethics , public relations , public health , crisis response , political science , medicine , law , computer science , nursing , disease , pathology , infectious disease (medical specialty) , programming language
This study discusses the communication crisis during the Covid-19 pandemic, a study of the scope of the spread of Covid-19 through the air. This study uses the theory of SSCT (situational crisis communication theory) by Choombs, 2007. The method used in this study is descriptive qualitative. The crisis that occurred at WHO could result in a loss of public trust in WHO as a trusted source of world health information, WHO proved wrong. Based on the understanding of crisis communication, the crisis of discrepancies in information conveyed by WHO regarding the spread of the corona virus through the air is an information crisis that occurs due to human error, where WHO is considered negligent in reviewing any information before it is conveyed to the public. Based on research, that society in general lacks peoples self-confidence so that they often get information through new media that they receive without finding out the truth, so that people only think about living during the covid-19 pandemic.