Open AccessIdentification of Attributes Based on TQM Principles Influencing Construction Quality in STP Project
Author(s) -
Krishna B. Chavan,
N. A. Hedaoo
Publication year - 2021
Publication title -
aijr proceedings
Language(s) - English
Resource type - Conference proceedings
ISSN - 2582-3922
DOI - 10.21467/proceedings.112.5
Subject(s) - total quality management , quality (philosophy) , process management , identification (biology) , product (mathematics) , process (computing) , critical success factor , computer science , quality management , knowledge management , engineering , operations management , management system , mathematics , operating system , philosophy , botany , geometry , epistemology , lean manufacturing , biology
TQM is a management philosophy where every individual working in an ideal environment towards a common goal, continuously improving the processes and in turn improving the quality of product or process. An important factor for the success of an organization in implementing TQM is its ability to translate, integrate, and ultimately implement TQM behaviors into everyday practice on the job. This study was initially conducted by investigating the quality affecting factors (attributes) from different pieces of literature on quality performances and understanding the concept of total quality management. The questions in this questionnaire are distributed among the different phases that take place during the construction. Factor analysis involved identifying a total of 55 attributes that belonged to the different phases of construction, these factors were then distributed into critical success and failure attributes based on data analysis. These critical attributes affect the Quality performance in the construction of the STP project.