Open AccessInvestigating the Impacts of Customer Experience and Attribute Performances on Overall Ratings Using Online Review Data: Nonlinear Estimation and Visualization with a Neural Network
Author(s) -
Toshikuni Sato
Publication year - 2019
Publication title -
ssrn electronic journal
Language(s) - English
Resource type - Journals
ISSN - 1556-5068
DOI - 10.2139/ssrn.3804519
Subject(s) - visualization , artificial neural network , estimation , data mining , nonlinear system , computer science , econometrics , machine learning , artificial intelligence , mathematics , engineering , physics , systems engineering , quantum mechanics
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