Open AccessThe Effect of Service Quality on Satisfaction Apropos Service Recipients of Divisional Secretariats in Colombo District in Sri Lanka
Author(s) -
N. Nilwala,
Kennedy D. Gunawardana,
R. Lalitha S. Fernando
Publication year - 2016
Publication title -
ssrn electronic journal
Language(s) - English
Resource type - Journals
ISSN - 1556-5068
DOI - 10.2139/ssrn.2909729
Subject(s) - sri lanka , service (business) , service quality , business , quality (philosophy) , operations management , marketing , socioeconomics , engineering , economics , philosophy , epistemology , tanzania
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