Open AccessService Competition and Product Quality in the U.S. Automobile Industry
Author(s) -
José Guajardo,
Morris A. Cohen,
Serguei Netessine
Publication year - 2012
Publication title -
ssrn electronic journal
Language(s) - English
Resource type - Journals
ISSN - 1556-5068
DOI - 10.2139/ssrn.2065762
Subject(s) - business , competition (biology) , automotive industry , service (business) , product (mathematics) , service quality , marketing , quality (philosophy) , industrial organization , commerce , advertising , engineering , mathematics , ecology , philosophy , geometry , epistemology , biology , aerospace engineering
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