Joint Product Improvement by Client and Customer Support Center: The Role of Gain-Share Contracts in Coordination
Author(s) -
Shantanu Bhattacharya,
Alok Gupta,
Sameer Hasija
Publication year - 2011
Publication title -
ssrn electronic journal
Language(s) - English
Resource type - Journals
ISSN - 1556-5068
DOI - 10.2139/ssrn.1949656
Subject(s) - business , center (category theory) , joint (building) , product (mathematics) , marketing , engineering , geometry , mathematics , architectural engineering , chemistry , crystallography
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