Open AccessRole of CRM in Profitability of Service Organizations: A Case of a Leading Telecommunication Company in Bangladesh
Author(s) -
Mohammad Imtiaz Ferdous,
Mohammad Mizenur Rahaman
Publication year - 2009
Publication title -
ssrn electronic journal
Language(s) - English
Resource type - Journals
ISSN - 1556-5068
DOI - 10.2139/ssrn.1419729
Subject(s) - business , profitability index , telecommunications , telecommunications service , service (business) , marketing , business administration , finance , engineering
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom