Open AccessIndividual Dispositions, Resistance to Change and Organizational Empathy in the Hospitality Industry when Change Means Implementation of a New IS
Author(s) -
SooKyung Kim,
Jeonghoon Lee
Publication year - 2016
Publication title -
journal of information technology applications and management/journal of information technology applications and management
Language(s) - English
Resource type - Journals
eISSN - 2508-1209
pISSN - 1598-6284
DOI - 10.21219/jitam.2016.23.1.025
Subject(s) - empathy , resistance (ecology) , organizational change , hospitality , hospitality industry , psychology , business , public relations , management , knowledge management , marketing , social psychology , political science , computer science , economics , tourism , ecology , law , biology