Open AccessA Case Study on Service Blueprint Development for Improving Smart Refrigerator User Experience(UX)
Author(s) -
Sungwon Cho,
Heejung Kim,
Yoori Koo,
Sehee Jeong
Publication year - 2016
Publication title -
journal of digital interaction design
Language(s) - English
Resource type - Journals
ISSN - 1598-4605
DOI - 10.21195/jidr.2016.15.3.011
Subject(s) - blueprint , refrigerator car , user experience design , service (business) , computer science , systems engineering , manufacturing engineering , process management , engineering , human–computer interaction , business , mechanical engineering , marketing