Open AccessA Study on the Design Touch-points Management for Improving Customer Experience- Focused on the Clothing Small and Medium-sized Enterprise’s Case Study -
Author(s) -
Dae Hyun Kim,
Yoonkyung Kim
Publication year - 2014
Publication title -
journal of digital interaction design
Language(s) - English
Resource type - Journals
ISSN - 1598-4605
DOI - 10.21195/jidr.2014.13.2.007
Subject(s) - clothing , business , process management , operations management , marketing , manufacturing engineering , knowledge management , computer science , engineering , archaeology , history