
A Study about the Influence of the Care Workers Emotional Labor on Turnover Intention and Mediating Effects of Emotive Dissonance and Job Satisfaction.
Author(s) -
Jin-Soo Kim
Publication year - 2013
Publication title -
noin bogji yeon'gu/noin bokji yeongu
Language(s) - English
Resource type - Journals
eISSN - 2671-812X
pISSN - 1598-1649
DOI - 10.21194/kjgsw..61.201309.163
Subject(s) - cognitive dissonance , emotive , turnover intention , emotional labor , job satisfaction , psychology , social psychology , emotional exhaustion , turnover , burnout , clinical psychology , management , economics , sociology , anthropology