Open AccessREVITALIZING INDONESIAN ISLAMIC BANKING PERFORMANCE: A STAKEHOLDER ANALYSIS
Author(s) -
Ruspita Rani Pertiwi,
Jann Hidajat Tjakratmadja,
Hary Febriansyah
Publication year - 2021
Publication title -
journal of islamic monetary economics and finance
Language(s) - English
Resource type - Journals
eISSN - 2460-6146
pISSN - 2460-6618
DOI - 10.21098/jimf.v7i4.1373
Subject(s) - indonesian , islam , islamic banking , stakeholder , business , promotion (chess) , accounting , stakeholder theory , value (mathematics) , public relations , political science , computer science , geography , philosophy , linguistics , archaeology , machine learning , politics , law
This paper examines views of Islamic banks’ stakeholders, which can be used as bases for measuring and improving bank performance. Taking Indonesia as a case study, we compile information and data from both internal and external stakeholders through in-depth interview and FGD, code them using N-Vivo, and finally apply the stakeholder management framework for data analysis. The results we obtain suggest that the Internal stakeholder's view on IIB performance is relatively positive. Meanwhile, the external stakeholders tend to have varied views on Islamic banking performance. This research finds that the religious values promoted by Islamic banks can increase the company's value but at the same time it can also reduce the interest in Islamic banking. Based on these findings, it is necessary to investigate further how to strategize the religious values for the promotion of Islamic banking.