Open AccessThe Effect of Service Quality on Customer Satisfaction at Masagung Workshop During a Pandemic Covid 19
Author(s) -
Priyo Utomo,
Maria Krisnanti,
Komarun Zaman,
Ayi Hendriawan,
Abdul Manan
Publication year - 2022
Publication title -
procedia of social sciences and humanities
Language(s) - English
Resource type - Journals
ISSN - 2722-0672
DOI - 10.21070/pssh.v3i.113
Subject(s) - likert scale , service (business) , service quality , customer satisfaction , sample (material) , quality (philosophy) , pandemic , covid-19 , value (mathematics) , marketing , order (exchange) , computer science , business , statistics , mathematics , medicine , philosophy , chemistry , epistemology , chromatography , disease , pathology , finance , infectious disease (medical specialty)