
Efek kualitas layanan pada loyalitas pelanggan: peran mediasi kepuasan pelanggan
Author(s) -
Ani Sugiarti Ningsih,
Iva Nurdiaurfarida
Publication year - 2022
Publication title -
mbr (management and business review)
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2541-5808
DOI - 10.21067/mbr.v6i1.6962
Subject(s) - accidental sampling , business , service quality , loyalty business model , customer satisfaction , marketing , path analysis (statistics) , survey methodology , service (business) , advertising , medicine , mathematics , statistics , population , environmental health