Open Access“We’ll Get to You When We Get to You”: Exploring Potential Contributions of Health Care Staff Behaviors to Patient Perceptions of Discrimination and Satisfaction
Author(s) -
Gabriel S. Tajeu,
Andrea Cherrington,
Lynn J. Andreae,
Candice Prince,
Cheryl L. Holt,
Jewell H. Halanych
Publication year - 2015
Publication title -
american journal of public health
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.284
H-Index - 264
eISSN - 1541-0048
pISSN - 0090-0036
DOI - 10.2105/ajph.2015.302721
Subject(s) - perception , health care , psychology , patient satisfaction , association (psychology) , medline , medicine , family medicine , nursing , social psychology , political science , neuroscience , law , psychotherapist
We qualitatively assessed patients' perceptions of discrimination and patient satisfaction in the health care setting specific to interactions with nonphysician health care staff.