“We’ll Get to You When We Get to You”: Exploring Potential Contributions of Health Care Staff Behaviors to Patient Perceptions of Discrimination and Satisfaction | Zendy

Gabriel S. Tajeu | Zendy; Andrea Cherrington | Zendy; Lynn J. Andreae | Zendy; Candice Prince | Zendy; Cheryl L. Holt | Zendy; Jewell H. Halanych | Zendy

Open Access

“We’ll Get to You When We Get to You”: Exploring Potential Contributions of Health Care Staff Behaviors to Patient Perceptions of Discrimination and Satisfaction

Author(s) -

Gabriel S. Tajeu,

Andrea Cherrington,

Lynn J. Andreae,

Candice Prince,

Cheryl L. Holt,

Jewell H. Halanych

Publication year - 2015

Publication title -

american journal of public health

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 2.284

H-Index - 264

eISSN - 1541-0048

pISSN - 0090-0036

DOI - 10.2105/ajph.2015.302721

Subject(s) - perception , health care , psychology , patient satisfaction , association (psychology) , medline , medicine , family medicine , nursing , social psychology , political science , neuroscience , law , psychotherapist

We qualitatively assessed patients' perceptions of discrimination and patient satisfaction in the health care setting specific to interactions with nonphysician health care staff.

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