Open AccessDefining Recovery: 7-Element Model
Author(s) -
Keiko Tamura
Publication year - 2007
Publication title -
journal of disaster research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.332
H-Index - 18
eISSN - 1883-8030
pISSN - 1881-2473
DOI - 10.20965/jdr.2007.p0475
Subject(s) - grassroots , element (criminal law) , disaster recovery , total quality management , quality (philosophy) , computer science , operations research , forensic engineering , political science , operations management , engineering , law , philosophy , epistemology , lean manufacturing , politics
We clarified problems in recovery for the victims of the Great Hanshin-Awaji Earthquake Disaster and their causal relationships using total quality management (TQM). We held grassroots workshops in which citizens actively participated and developed a bird's-eye view of recovery problems. We classified 1,632 opinion cards into 312 categories and, summarizing them, extracted 7 elements and a bird's-eye view of problems in recovery.