Open AccessBUREAUCRACY REFORMS ON THE SYSTEM DIMENSIONS AND PROCEDURES IN KUPANG CITY GOVERNMENT INTEGRATED LICENSING SERVICES
Author(s) -
William Djani
Publication year - 2015
Publication title -
spirit publik: jurnal administrasi publik/spirit publik : jurnal administrasi publik
Language(s) - English
Resource type - Journals
eISSN - 2580-3875
pISSN - 1907-0489
DOI - 10.20961/sp.v10i2.894
Subject(s) - bureaucracy , government (linguistics) , public administration , indonesian , convergence (economics) , political science , economics , politics , economic growth , law , philosophy , linguistics
This aim of this paper is to propose solutions to the systems and procedures reform, as part of the bureaucratic reform, in the City of Kupang. Generally, Indonesian bureaucracy has undergone significant reform, which is the result of convergence between external and internal factors. Bureaucracy Reform of the bureaucracy can be classified into three groups: institutional reform, personnel resources reform and systems and procedures reform. In many cases, the failure of system and procedures reform has hindered the effectiveness of bureaucracy reform as a whole. Therefore getting insight on the government commitment to promote system and procedure reform is imperative. This study discusses Kupang City government commitment to reform the system and procedures. Keywords: Bureaucracy, System and Procedure Reform, Public Services.