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Service-oriented information technologies in library processes and scientific communication
Author(s) -
N. S. Redkina,
С Р Баженов,
N. A. Balutkina,
Roman Parshikov,
А. Е. Рыхторова,
А. А. Стукалова,
О. М. Ударцева,
Л. Б. Шевченко
Publication year - 2022
Publication title -
trudy gpntb so ran
Language(s) - English
Resource type - Journals
eISSN - 2712-7915
pISSN - 2618-7515
DOI - 10.20913/2618-7575-2021-4-37-52
Subject(s) - computer science , world wide web , service (business) , usability , field (mathematics) , analytics , information system , knowledge management , web service , data science , engineering , human–computer interaction , business , mathematics , marketing , pure mathematics , electrical engineering
The world experience of libraries’ practical activities shows that in the conditions of rapidly developing information technologies, a service-oriented approach is required when determining the strategic development goals in the field of technologies focused on users, to identify their needs and provide them with the necessary services. To solve the problems of increasing the efficiency of information and library services and information support of science by introducing modern service-oriented information and communication technologies, the urgent task is to develop a model for the effective organization of library processes and support of scientific communications in the web environment. The model is based on the automation of library processes; development strategies for library web resources (catalogs, databases), including heterogeneous information (text, video, audio, data, etc.) and virtual services (reference and bibliographic, library, etc.); implementation of systems for assessing their effectiveness using web analytics tools and qualitative methods, usability testing practices, methods of organizing and managing web representations.

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