Open AccessMengelola Hubungan dengan Pelanggan pada Praktik Pemasaran Business to Business (B2B) dengan Orientasi Penciptaan Loyalitas
Author(s) -
Audita Nuvriasari
Publication year - 2012
Publication title -
sinergi
Language(s) - English
Resource type - Journals
ISSN - 1410-9018
DOI - 10.20885/sinergi.vol13.iss1.art2
Subject(s) - loyalty business model , business , marketing , loyalty , customer to customer , order (exchange) , profitability index , relationship marketing , customer advocacy , customer relationship management , customer retention , business administration , marketing management , service quality , service (business) , finance