
Understanding Customer Experience of Airline Lounge Using Text Mining of Online Review
Author(s) -
Yae Ji Kim,
Hyun Jeong Ban,
Dongho Kim,
Hak-Seon Kim
Publication year - 2020
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2020.26.2.005
Subject(s) - business , marketing , computer science , data science , advertising