Open AccessThe Effect of the Components of Hotel Food & Beverage Service Quality on Customer Satisfaction and Brand Loyalty
Author(s) -
한종헌,
서정운
Publication year - 2016
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2016.22.5.021
Subject(s) - business , service quality , customer satisfaction , marketing , loyalty business model , brand loyalty , advertising , loyalty , quality (philosophy) , service (business) , philosophy , epistemology