Open AccessA Study of the Influence of CRM Korean Restaurant PassengersQuality perceived by Emotional Response and Customer Behavior- Focus on the Mediating Effect of Customer Emotional Response -
Author(s) -
김찬우,
Kim Seong Soo
Publication year - 2016
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2016.22.5.007007007
Subject(s) - psychology , focus (optics) , business , advertising , social psychology , marketing , optics , physics