Open AccessThe Effects of Nonverbal Communication of Fast Food Restaurant Servers on Customer Loyalty - Focusing on Customer Emotion and Self - Identification -
Author(s) -
유영진,
박이경
Publication year - 2016
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2016.22.3.014014014
Subject(s) - nonverbal communication , identification (biology) , loyalty business model , loyalty , business , advertising , server , psychology , computer science , marketing , internet privacy , communication , world wide web , botany , service quality , biology , service (business)