The Effects of Nonverbal Communication of Fast Food Restaurant Servers on Customer Loyalty - Focusing on Customer Emotion and Self - Identification - | Zendy

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The Effects of Nonverbal Communication of Fast Food Restaurant Servers on Customer Loyalty - Focusing on Customer Emotion and Self - Identification -

Author(s) -

유영진,

박이경

Publication year - 2016

Publication title -

culinary science and hospitality research

Language(s) - English

Resource type - Journals

eISSN - 2466-1023

pISSN - 2466-0752

DOI - 10.20878/cshr.2016.22.3.014014014

Subject(s) - nonverbal communication , identification (biology) , loyalty business model , loyalty , business , advertising , server , psychology , computer science , marketing , internet privacy , communication , world wide web , botany , service quality , biology , service (business)

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