Open AccessEffects of Importance Factors of Hotel Banquet Buffet Menus on Customer Satisfaction and Loyalty
Author(s) -
Lim Jong Woo,
Yongbum Cho,
김동호
Publication year - 2015
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2015.21.4.003003003
Subject(s) - banquet , loyalty , customer satisfaction , loyalty business model , business , marketing , advertising , service quality , service (business) , art , art history