Open AccessThe Effects of Open Kitchen Employees’ Emotional Labor on Job Satisfaction and Customer Orientation
Author(s) -
Bong-Gon Kim,
Yongbum Cho
Publication year - 2015
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2015.21.2.003003
Subject(s) - emotional labor , job satisfaction , business , customer orientation , psychology , orientation (vector space) , customer satisfaction , marketing , applied psychology , social psychology , mathematics , geometry