Open AccessThe Influence of Coffee Shop Employee Non-verbal Communication on the Brand Image and Customer Satisfaction
Author(s) -
김영중,
전유정
Publication year - 2015
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2015.21.2.002002
Subject(s) - coffee shop , business , advertising , customer satisfaction , brand image , marketing , psychology